Note that the parent monitor also emits EMFs. Amazon.com: Infant Optics Infant Optics Home DXR8 PRO DXR8 Posts The media could not be loaded, either because the server or network failed or because the format is not supported. The monitor has a compact 3.5-inch LCD display and a retractable antenna for crisp reception. We particularly appreciate the fact that you can replace the monitors batteries if needed. If Infant Optics had a mobile app that could connect to the internet, you could possibly view the videos from anywhere in the world. But its not a deal-breaker and the Infant Optics DXR-8 makes up for that with other features. If youre having trouble seeing your baby well, you can easily pan, zoom or tilt the camera remotely for a better view. The picture quality on the display itself is about average with a resolution of 320 pixels by 240 pixels. Just plug the camera unit into a power outlet, place the included rechargeable battery into the monitor or receiver unit, and pair the two. I think the issue we had was a fluke and I don't have any safety concerns about the device, but I was impressed with how quickly customer service handled the problem. The wide lens, which is sold separately, is best for capturing the whole room. But were glad to report that this isnt the case with the Infant Optics DXR-8. Year Founded: 2010 Number of Baby Monitors: 3 Type Of Baby Monitors: Video Average Product Rating: Known For: Infant Optics DXR 8 . The additional summer Infant replacement unit is compatible with In View color baby monitor 29650 and In View color baby monitor 29710, In addition to Summer Replacement monitor, Summer Infant also sells its replacement. If you want a monitor that offers both a WiFi connection and a radio connection, check our review of the Kodak Cherish C520. Secure baby monitor connection: Infant Optics makes Amazon.coms best-selling infant video monitor, the DXR-8. I am most happy with their customer service. Support - Infant Optics Keeping families safe is our priority. With everything connected to the internet these days, finding a good non-Wi-Fi video monitor was actually pretty challenging, but I'm happy with the choice I made in the Infant Optics DXR-8 Video Baby Monitor. Theyve promised on the page that theyll respond within 24 hours. Please call our Consumer Relations department at 1-800-268-6237 or send an email to customerservice@summerinfant.com to place an order for an extra camera (#28850). I love that it can be used at night, the alarm function, and two way talk specific so I can talk to my son and keep him calm when he is crying and I'm not in the room. In addition to not getting hacked, being off Wi-Fi also helps ensure that it will work all the time. Excellent customer support. Make sure the device that could potentially interfere is at a distance from either the baby unit or the display unit of Infant Optics. And you can completely turn off the video picture on your display when you go to bed if you want. Delivery times may vary, especially during peak periods. But knowing I had a reliable monitor that would alert me very quickly if something were wrong eased my anxiety. No apps or Wi-Fi required so you can have peace of mind that your privacy and security are always protected. But overall my experience with this monitor has been great. Copyright 2022 Consumers Unified LLC. Disappointingly, there is no pre-recorded lullabies available to play on the Infant Optics DXR-8. Customer Reviews. This is perfectly fine for mid-range coverage, enough to see your baby and their immediate surroundings. If you stop moving, the microphone should start working fine. Though easy, this guide may save you time and resources. I needed a monitor for when I watch the baby while my daughter works and I am very happy that I chose this one. Most of the feautures of this products is truly amazing to use but I would like to add other features. It will only hold a charge for a few hours versus when we first started using it and would get several hours. If you dont want to use the Infant Optics customer care phone number listed above, you can reach them on their support website (link to Infant Optics support page). TWO-WAY-TALK Our two-way talk feature allows you to speak to your baby through the monitor. You can also purchase one using the link above. Compatible with Infant Optics with Micro-USD? The display or the parent unit of the baby monitor can be obtained on Amazon or on retail outlets such as Walmart and Target. It will show the temperature in each room on your display. Access your favorite topics in a personalized feed while you're on the go. If you want an Infant Optics replacement screen or want to claim a warranty from Infant Optics, you should check out our tips on how to deal with Infant Optics Customer Care, but try the following fixes first. Lets start with the most obvious: the Infant Optics DXR-8 comes with interchangeable lenses. 5.0 5.0. safety. If you have any questions, you can reach me at ashley.d@motherhoodhq.com. Infant optics camera not working in the dark or no sound In case any of the units including the microphone, the speaker, battery, or camera are defective or not functioning properly either because of negligent damage or other causes, you should contact the infant optics support. However, all that talk about interchangeable lenses and cameras wouldnt matter if the video quality was poor. On 11/13/2020 I purchased the dxr-8 baby monitor while pregnant. If the sound of your Infant Optics stopped working, navigate the settings and select volume. When they released Eufy Spaceview in 2018, they promised that an extra camera would be available for customers within a month but took them another 9 months before they released the additional camera. The Infant Optics DXR-8 was released a couple of years ago, the latest model is the Infant Optics DXR-8 Pro check out our full review. Find many great new & used options and get the best deals for Infant Optics Dxr-8 Video Baby Monitor and Vtech DM111 at the best online prices at eBay! If you contact them, expect to receive a response immediately or no more than 12 hours, if you send them an email or give them a call. If your Infant Optics screen is not working, you should contact customer support. Features a set of 1000mW speakers engineered just for the DXR-8 PRO. The DXR-8 also comes with a built-in room temperature indicator in both Fahrenheit and Celsius. The add-on cameras are sold separately (you can buy them here on Amazon). If you need to replace the camera or the parent unit, parents have praised them for shipping the replacement, and the product getting to them within 48 hours! If you get the signal going in and out continuously, there is a device that is interfering with Infant Optics signal. Can view up to 4 cameras at the same time on the display. Alongside is the Infant Optics monitor replacement battery. Our content is intended to be used for general information purposes only. Because it doesn't use Wi-Fi, the device was very easy to set up. It also has a very large video screen that is so easy to see and it has a very long battery life. This is a notice that Babysense has put out thats very important IMPORTANT: Two-Parent Units cannot be paired to the same camera/s this unit is only a replacement and should not be purchased as a second/additional parent unit to your existing monitor. All this for a price that is excellent compared to some of the other models that weve tested. You can adjust the volume and brightness of your display easily. Depending on your houses layout, you might be able to sit outside and still receive the signal from your babys bedroom. Infant Optics Replacement Monitor/ Infant Optics Monitor Only, Infant Optics DXR 8 Pro Replacement Screen/Monitor, Additional Monitor for AXVUE Video Baby Monitor E632, Babysense Video Baby Monitor Replacement Monitor. If you need just the monitor, you can mention that to customer support. . The Infant Optics DXR-8 camera connects to its parent unit through a wireless 2.4 GHz FHSS connection. Below is a snapshot of an email from a customer whose Infant Optics baby monitor was out of warranty. You should also note that the current Infant Optics DXR 8 camera does not pair with more than one screen unit of Infant Optics DXR 8. How do I turn on my baby optics Camera? The original DXR-8 kit still sells for $165.99 at the time of this writing and includes a 170-degree field of view wide-angle lens. Free shipping for many products! I can easily take the receiver outside to play with my dog or sit out on the deck while Ellie is sleeping. She was a teacher from 2012 through 2019 and has been writing professionally since 2016. The customer service team will guide you on how to claim the warranty. INCREASED SIGNAL RANGE The DXR-8 PROs signal range of up to 1,000 feet allows you to stay connected to your baby as you move around to different areas of your home and even outside. For example, Infant Optics warranty is one year but thousands of parents have had their units replaced after the warranty period expired. It emerged 4th behind Infant Optics DXR8, Eufy Spaceview, and Anmeate Video baby monitors. I email again on 9/18/21, no callback. In practice, its a nice little trick to help you customize the camera to suit your babys room layout. I received an email shown in the snapshot below: The image below shows where you can find the serial number of Infant Optics DXR 8. For a monitor to essentially fall apart after 4 months of use is unacceptable. Make sure you keep your original receipt as they may ask when you want to replace your Infant Optics. All rights Reserved. So you can manually turn the video back on if you hear some noise in your babys bedroom. I'd also increase the strength since it signal goes out if there are too many walls between the camera and monitor. The further away the WIFI devices are from the monitor, the less interference there is. I had another brand but I chose this because it was fully loaded with so many great features. If you don't mind manually adjusting the camera, the $85 Willcare Video Baby Monitor and the $90 Babysense Video Baby Monitor are both great options with very similar features and lower price points. Find many great new & used options and get the best deals for Baby Monitor Mount Compatible with Infant Optics DXR-8 and DXR-8 PRO , 15.7 at the best online prices at eBay! Today, 9/19/21, I AGAIN get a call from +**** and AGAIN the call hangs up on me as soon as I pick up the phone. . International Association of Better Business Bureaus. The sound will also only come from one camera at a time. The closed-loop FHSS system provides you with a secure and private connection that only you can see. Have complete control of your viewing angle and adjust what you see on the monitor. Will recommend this brand to other parents looking to purchase a monitor. Read more: The best baby monitors you can buy. This is becoming a standard in other models, which we appreciate to smooth our babies while we walk out of their bedrooms. I did some online research and saw many positive reviews. Some of my favorite features are the convenience of moving the camera with the receiver, superior night vision, temperature monitor, and push-to-talk feature. What I dislike though is the battery died less than a year old. Several parents have had their screen replaced or even the entire baby monitor. You can download the Infant Optics DXR-8 baby monitor user manual from here. All of our monitors are designed to be reliable, providing the highest standard of video and audio performance. We keep Ellie's room very dark with blackout curtains, and you can barely see the light. I also liked how you can see regular light and then night vision. The Infant Optics DXR-8 can support up to 4 cameras simultaneously. . A link has directed you to this review. Most parent will sleep with the unit on their bedside table, but we recommend you move it further away. The reception of the monitor can also be a little spotty at times. As a matter of policy, BBB does not endorse any product, service or business. As a new mom, I felt like I was hardwired to be with her 24/7. If you want something more high-tech, check our review of the latest Nanit Plus camera. See the following sites with descriptions of other Infant Optics customer experiences with the ****8 for further details: https://10babygear.com/fixing-infant-optics-dxr-8-night-vision/https://www.ifixit.com/Answers/View/549438/Night+Vision+Not+Working https://www.bbb.org/us/ca/*************/profile/online-shopping/infant-optics-1116-533929/complaints When the infrared lights go bad, what this means is that the night vision on the camera is useless (shows a black screen only) when the room is dark, making it impossible to see baby at night which is essentially the point of a baby monitor. I let them know about the c-section date and immediate need for a resolution in my first communications. The highest earners in the top 75th percentile are paid over $125,085. Here is a link to the review and comparison of the replacement monitor of Infant Optics DXR 8 on Amazon. Another fix that has worked for some users is rebooting your Infant Optics to make the purple or pink screen go away. 9. 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