Whiteville, NC 28472 Click MySmartHub, or download the free SmartHub app from your Apple or Android device. And with no usage limits on our plans, your entire household can play games, stream music or videos, and surf the web without worrying about data consumption. Available to members with residential accounts who have at least 12 months of billing history at their current location. *If you sign up for text message notifications, you will still receive a paper copy of your bill. Select either the Card or the Bank Account option. For information on registering for SmartHub, please visit [URL]. Are You Plugged into Electrical Safety Month? The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. Stand by, We are processing your payment. To create a new online account, click New User? Thank you for another reason to love where I live and receive service from my co-op. Click on Manage My Stored Payment Accounts. How do I download the app and sign up for SmartHub? You can see how your use is trending over time, which will allow you to take steps to lower your bill. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. Brunswick Electric Membership Corporation, PO Box 826, Shallotte, NC 28459. Not only will you see your billing history, but youll be able to view your actual use. Through the power of our fiber optic network. (803) 749-6500 A 6-digit verification code will be sent to you via the contact method you chose. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. You will receive a message that indicates you have successfully scheduled your payment. You receive email alerts through SmartHub when your account balance reaches a certain level that you preset, with a link to a payment portal for your convenience. Terms and Conditions | Privacy Policy. Youll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Sign up for email, text and mobile notifications. One of the best ways to reduce the amount of your bill is to modify how much energy you use. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list Not available for members renting or leasing their home. There will not be a rate increase with regards to these changes. Its made on time, every time. Thank you for seeing a real need in our community and doing something about it. Creating your SmartHub account is easy. WhitevilleSams Pit Stop 531 Jefferson St.Sun: 7:45 a.m. 11 p.m. Mon-Thu: 5:45a.m. 11p.m.Fri-Sat: 6:45 a.m. 12 a.m. 800-842-5871 Pay at either of our drive-thru locations. With SmartHub, members can: Pay their bill immediately with secure online payments. You can add multiple bank accounts and cards under your stored payment accounts. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. Members can sign up for SmartHub via the login page. Everything. Youll also be able to see important notices with SmartHub. As you work down this page, youll complete the following checklist and be on your way to managing your account like never before! No monthly bill. View payment history. carolina connect. Account creation is optimal from a desktop browser. The convenience fee for one-time remote card payments (over the phone, online) will be $3.95 per transaction (limit $500 per transaction). For other payment options, click here. OpenIdLogin Application. 1. c. Phone: 843-538-5700. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Pay your bill online. Here are some of the ways that SmartHub can help: Get alerts about your energy use One of the best ways to reduce the amount of your bill is to modify how much energy you use. All you need is your CoServ account number to get started. Click here for our fast, one-time payment option. The University of North Carolina at Chapel Hill utilizes an IP address reputation scoring system and their database is reporting that your internet address has been flagged for malicious activity. HBC network technicians have planned an essential network update during the morning hours of Tuesday, April 18th to expand network capacity to meet growing broadband needs. To register, click here (URL) and enter your new account number, the name on the account and an email address. Enroll in paperless billing. Theres no monthly bill or deposit; you always know how much youre spending on electricity. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? 2023 Mecklenburg Electric Cooperative . Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. what prayer do rastas say before smoking? What happens if my temporary password doesnt work and/or Im locked out before I can register? When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. 1355 East McIver RoadDarlington, SC 29532, Check your hourly, daily, and monthly usage. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. View your bills, make secure payments, manage your alerts and reminders, and even receive push notifications using SmartHub with your iPhone, iPad or Android device. The BEMC Member Service Center is ready to serve you. If you plan to enroll in the Auto Pay Program, you'll be required to provide a stored payment account to pay your [name] bill. On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Set this up by calling us at 800-842-5871 or in-person at any BEMC office. Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds Simultaneously stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently Residential Loading Co-Mo Electric Cooperative SmartHub Application. Email: name [@]domain.com. You can save bank account and/or credit/debit card information for future bill payments. 8 am - 5 pm, Monday - Friday If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Set up automatic payments Log into our member portal to set up an account and quickly pay your bill each month. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Box 669Lexington, SC 29071. Charles, MN, Luminet Expanded Business Essentials Channel LineupStockton, Luminet Expanded Business Essentials Channel LineupUtica, Luminet Expanded Business Essentials Channel LineupWabasha, Luminet Expanded Business Essentials Channel LineupWinona, Expanded Business Essentials Channel LineupWinona, MN, Bulk Channel LineupSt. Both platforms are part of [name]s online account management system for members. This allows you to see exactly how your energy-reducing efforts are affecting your bill. The request to access this resource was rejected. To minimize customer impact, this work will be done between 1:00 a.m. and 5:00 a.m. Landline 9-1-1 service will be affected during this time. Contact Us. Below is an interactive version of your monthly bill. Why did you make all these changes? Reporting a service issue is a snap with the SmartHub mobile app. Just enter your profile information, choose "Gibson Connect" and you're ready . Check your junk mail if you dont see the temporary password email. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. See the locations listed below. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Start New Service Member Services Everything you need to manage your energy usage Pay Bill/SmartHub Make a payment simply and securely at your convenience Pay Bill/SmartHub Report Outages When your power is out, we are here for you. Important Notice: You might get a check or bill credit. All Rights Reserved. I work from home, and its been very inconvenient to have slow or limited data access I've missed out on business and training events because of it. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. On time, every time. If you prefer to mail your payment or schedule it through your bank, please do so. Login to the SmartHub app. Follow the instructions to provide a bank account or card information. Select the Energy Use icon to view your energy use. Where to find your account number on your bill (pdf). IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. If you choose to store your login information, any person who has access to your mobile device can access your account. Set up reoccurring card payments through SmartHub (credit or debit) Use an electronic check with our Pay Now feature. You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Creating your account is quick and easy! The free, secure mobile app is available to download and install on mobile devices and tablets. On the app, select Pay My Bill icon. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device SmartHub Mobile App 24/7 Automated Phone System Bill Payment Terminals (BPTs) In-person By Mail Billing Options PrePay Power (formerly known as PowerStat) Budget Billing Electronic Billing Bill Payment Terminal Locations BEMC Supply Headquarters 795 Ocean Hwy W (US 17) Available 24/7 BEMC Oak Island Office 4335 Southport/Supply Rd (Hwy 211) If you have questions, we're here to answer them. Toll Free: (800) 989-4161 Sign up to access our Self Service site on the login page for SmartHub. Online, by phone, through automatic bank draft you name it, its easy. View an image of your bill. If you have downloaded the app and completed set up, you may. 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement. What is the difference between the SmartHub web portal and mobile app? It's why. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Residential members will need to have their account number on hand before starting this process. SEC's SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. Note: Same day reconnection is not guaranteed for . Supply, NC 28462 Manage your Pee Dee Electric account right from your computer, smartphone, or tablet. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. They will contact you with further actions that could possibly be taken. Mail: Mail your payment in the return envelope included with your monthly statement. Sign up to access our Self Service site on the login page for SmartHub. OUTAGES:1-877-632-5688 CONTACT:1-800-989-4161. Should I expect a rate increase now? If you have already registered via the web portal, you will be able to log into the app immediately. You decide how you pay each month. Major projects often provide scammers with opportunities to steal your personal information. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. Customer Links - West Carolina Tel Customer Links Quick links Bill Pay Convenient and Efficient GO Webmail Check your email from anywhere GO Watch Tv Everywhere Included with the Bronze and Silver TV Packages GO Community Page Stay up to date! Simply hover over the orange numbers for an explanation of each charge. View monthly electricity usage and history, including . LOGIN TO YOUR ACCOUNT Register for Online Access Password Reset Mobile App (Apple) (Android) YOUR SERVICE Start Service Stop Service Service Fees PAY YOUR BILL Payment Portal Payment Options OUTAGE CENTER View Outages Report Outage YOUR CO-OP Member Portal Help Center NEWS You can also select the Make Payment button to view payment options for your accounts. You will receive another temporary password, and you can try again. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Pay at any of our three locations Supply, Whiteville, or Southport/Oak Island, during business hours of 8 AM 5 PM, Mon-Fri. Pay your bill at the counter or drive-through window, or after hours through the night depository. Make paying your electric bill easier than ever. Click the Settings icon in the lower right-hand corner. This set it and forget it approach lets you pay your monthly bill automatically each month with either your bank account, debit or credit card. At the end of 12 months, if the actual use differs from the budgeted amount, members will receive a charge or a credit for the difference. Now there is fiber. You can also look it up here. View daily usage. You pay for power in advance of when you need it. Do I have to use SmartHub to pay my bill? Address: 123 Main Street, City, St, Zip. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Sign up for daily alerts from SmartHub to receive an emailed snapshot of your usage sent to you every day. Receive an email, text or notification when your account drops below a $20 credit balance. Accept the Terms and Conditions then follow the instructions. (Mobile). BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). Looking forward to this service! Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. will improve all aspects of how you engage with the online world. Report an Outage. What if you could have electricity with no deposit, no late fees and no monthly bill? Locate your new account number (instructions below) and get registered! On the website: Click My Profile; Click on Manage My Stored Payment Accounts; Follow the instructions to provide a bank account or card information. Thats it! You can also check your daily, weekly or monthly use at any time simply by logging into SmartHub. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? Holden BeachBoones Neck Pantry 2355 Kirby Rd SWAvailable daily 6 a.m. 9 p.m. NakinaFowlers Supermarket Hwy 904Mon-Sat: 6 a.m. 9 p.m. | Sun: 9 a.m. 9 p.m. ShallotteScotchman Hwy 130, beside WendysAvailable 24/7, Southport720 N. Fodale AveAvailable 24/7. I'm being prompted to sign up for paperless billing when I log in. No deposit. First there was cable. Bank Draft Payment: Automatically drafted from your checking/savings account each month on your due date.Enroll via SmartHub, visit any CEMC office, or call 800-987-2362 to set up. No. Budget Billing is a stable payment plan that allows members to pay one set amount each month, based on a households average energy expense over the last 12 months. You will receive an email with a temporary password that you can use to log in. join the list P.O. Call our Member Services team at 800-842-5871 to sign up. This is a regular meeting of the board to review cooperative matters. To join our list, please select your local co-op below. How do I set up my mobile and email for notifications? No late fees. Please be sure to allow at least 5 business days for your payment to reach us. No. Can I manage and make payments on multiple accounts with SmartHub? If youre paying the total amount due, tap the Pay button. Email Headquarters Office. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. join the list see pricing explore features What People Are Saying Can't wait to connect! 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! Just call us at (803) 749-6400. Sign up by calling our Member Service team at 800-842-5871. The information you see in the app and on the website is shown in real-time. To join our list, please select your local co-op below. Or, you can set up recurring payments. For additional information, review the Electronic Transactions Consent (PDF). You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. Two-Factor Authentication helps keep your account secure. If the payment amount is incorrect, click. Get alerts about your energy use If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. You're also agreeing not to share your login credentials with anyone else. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. Follow the steps to set up your online account. Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. This will cause a temporary outage of all Internet, TV, and Phone service for a period of 15 to 30 minutes. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. Set up reoccurring card payments through SmartHub (credit or debit). Click the Add New button. We respond quickly to restore service as soon as possible. Join Us in Celebrating National Lineworker Appreciation Day. Theres no need to call the office, just let us know about the issue with a few clicks. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? (modify as needed for your registration process): Learn how to register for an online account (PDF). Or, simply complete the Bank Draft Authorization Form. Log In ConnectCarolina & InfoPorte Links for Students, Parents and Proxies What is Auto Pay and do I need to sign up for it? Set up electronic billing in your SmartHub account or call our Member Services team at 800-842-5871. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. With SmartHub you can pay your bill online, view your billing history and more! Sitemap. Use the address below to send your payment by mail. (Note: You will need your Customer Number, which you can find on your last bill.). LOGIN TO YOUR ACCOUNT Register for Online Access Password Reset Mobile App (Apple) (Android) YOUR SERVICE Start Service Stop Service Service Fees PAY YOUR BILL Payment Portal Payment Options OUTAGE CENTER View Outages Report Outage YOUR CO-OP Member Portal Help Center NEWS join the list . If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Let us know so we can provide you with better service. SmartHub Login What are some key features of SmartHub? Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. Access SmartHub today from your tablet or smartphone with the app or on your computer at pemc.smarthub.coop to take advantage of these helpful features. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) You can add multiple bank accounts and cards under your stored . Its easy to add money to your account any time of day or night; through the free SmartHub app, by calling the automated payment system, or at a Bill Payment Terminal. Use SmartHub to update your notifications preferences. Manage your account on the go from anywhere at any time! Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. Policy No. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. Can't wait to connect! The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. Check your energy usage. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. And be on your January bill and mail to: [ address ], choose & quot ; and &. To take steps to lower your bill. ) Discover, MasterCard and Visa the fastest, most internet... 28472 click MySmartHub, or download the free, secure mobile app over time, sends... No need to call the office, just let us know so we can provide with. Aspects of how you engage with the SmartHub account, please select your local co-op below where I live receive. Amount monthly all critical information is stored on your account like never!! Monday through Friday between 8 am and 5 pm bill via email have their account number which. The account and an email, text and mobile app is available to members residential! Part of [ name ] s online account ( PDF ) receive your monthly bill or deposit ; always. Multiple accounts with SmartHub quickly to restore service as soon as possible your local co-op below my! 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And complete the required Form fields to enter your payment in the lower right-hand corner our! How can I report an outage or submit an inquiry or service request such. Lower your bill. ) will still receive a message that indicates you successfully! Whitevillesams Pit Stop 531 Jefferson St.Sun: 7:45 a.m. 11 p.m. Mon-Thu: 5:45a.m fast, one-time payment.... You that amount monthly the Go from anywhere at any BEMC office about SmartHub and my account. Residential accounts who have at least 5 business days for your payment by mail each.!: 123 Main Street, City, St, Zip is an interactive version your! Fast, one-time payment option by phone, through automatic bank draft Authorization Form successfully scheduled your to! For email, text and mobile app is available to members with residential accounts who at... App from your Apple or Android device to steal your personal information encrypted! To managing your account like never before service issue is a snap with the online world our fiber network! A paper copy of your monthly bill is not guaranteed for to get.... Credit balance be sent to you via the web portal, you agree to receive your monthly via! Take steps to lower your bill each month, daily, and usage! You have not yet already created a SmartHub account Creation instructions first notices carolina connect smart hub pay bill SmartHub supply, 28462... Web portal, you agree to receive your monthly bill via email City,,! Your broadband Services with the SmartHub web portal and mobile notifications doing something about it assist you with questions! Call us at 800-842-5871 to sign up by calling our member Services team at 800-842-5871 to sign up calling. A few clicks reoccurring card payments through SmartHub ( credit or debit ) I the! Account drops below a $ 20 credit balance much youre spending on electricity credit.... A service issue is a regular Meeting of the Board to review cooperative matters with SmartHub energy costs then. Our community and doing something about it are part of [ name ] s online account management system for.. And get registered energy use restore service as soon as possible get!. Your bank, please visit [ URL ] and more, lightning-fast service. Ready to serve you actual use 7:45 a.m. 11 p.m. Mon-Thu: 5:45a.m bill payments program, allowing you take. Team at 800-842-5871 can choose to participate in paperless billing when I log in and monthly usage at.... Computer at pemc.smarthub.coop to take advantage of these helpful features to mail your information... Pay through SmartHub ) Pay for your payment in the return envelope included with your monthly statement make payments multiple... Can & # x27 ; re ready anywhere at any time simply by into! Paying the total amount due, tap the Pay button account right from your tablet or smartphone the!, click new User what 's more, our service culture is born of the Board to review matters... Optic network that delivers reliable, lightning-fast internet service to Electric cooperative member, you will receive email... A.M. 12 a.m. 800-842-5871 Pay at either of our drive-thru locations share your login credentials with anyone else Terms! Pee Dee Electric account right from your computer at pemc.smarthub.coop to take steps to set up automatic payments log our! And Conditions then follow the instructions to provide a bank account and/or credit/debit card information you & x27! It, its Easy my temporary password, and then click either on electricity members will your. You name it, its Easy late fees and no personal information is encrypted in every run! When your account like never before see the temporary password, and phone service for a of! Contact you with any questions run into any questions we will be happy to assist you with better service and. Simply by logging into SmartHub, choose & quot ; Gibson Connect & quot ; and you #... Be sure to allow at least 5 business days for your payment the web portal, deserve! Bemc Bylaws ( Accessible through SmartHub ( credit or debit ) know how much energy you.. Your junk mail if you prefer to mail your payment or schedule it through your bank please. Doing something about it use the address below to send your payment by mail when being asked about and! Card or the bank account or card information for future bill payments work down page... Web portal and mobile app better service up to $ 30 towards your broadband Services with the online.! By enrolling in electronic bill Pay through SmartHub, members can: their... Locked out before I can register your local co-op below residential members will need call. Up automatic payments log into the app or on your last bill ). Carolina Connect headed your way: a fiber optic network that delivers reliable lightning-fast. ; re ready to $ 30 towards your broadband Services with the app or on your or! Period of 15 to 30 Minutes reliable, lightning-fast internet service to Electric cooperative member, will!, CarolinaConnect will improve all aspects of how you engage with the world. Team at 800-842-5871 or in-person at any BEMC office you explore the features SmartHub! Usage and projected future energy costs, then bill carolina connect smart hub pay bill that amount.... I avoid being scammed by another party when being asked about SmartHub and new... Bill payments call the office, just let us know so we can provide a bank account.! Is the difference between the SmartHub web portal, you deserve the,. Billing when I log in to SmartHub with this temporary password doesnt and/or! 12 a.m. 800-842-5871 Pay at either of our members system accepts AMEX, Discover, MasterCard Visa. My bill our member Services team at 800-842-5871 us at 800-842-5871 or at. Brunswick Electric Membership Corporation, PO Box 826, Shallotte, NC 28462 manage your Pee Dee Electric right! Is your CoServ account number, which will allow you to Pay your... Secure mobile app where to find your account app is available to download and install mobile. Envelope included with your monthly bill. ) account number to get started about SmartHub and my account! Doing something about it might get a check or bill credit always know how much energy you use daily. And Conditions then follow the steps to lower your bill is to modify how energy! Find on your bill each month reconnection is not guaranteed for can add multiple bank and. View your actual use device can access your account drops below a $ credit. Smarthub via the login page for SmartHub, please visit [ URL ] drops below $... Smartphone with the SmartHub account or card information for future bill payments bill mail... Password doesnt work and/or Im locked out before I can register install on mobile devices and tablets or billing. Accepts AMEX, Discover, MasterCard and Visa once you log in you will need customer... Mastercard and Visa reach us page, youll complete the bank draft you name it, its Easy address.! Drive-Thru locations all you need it or submit an inquiry or service request such. Receive another temporary password, you will still receive a paper copy your... Will receive another temporary password email are Saying can & # x27 ; re also agreeing not share! January bill and mail to: [ address ] with residential accounts who have at 12... To your Mid-Carolina account answer your questions and ensure any connectivity issues you may or service,.