There are three general ways to send money to your incarcerated friend or family member: Online with a credit or debit card. The developer provided this information and may update it over time. Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week }); When choosing a money transmitter, carefully compare both transfer fees and exchange rates. node.setAttribute("class","messages__item messages__item--visitor"); Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers A:Yes. Q:Can an inmate request a check instead of a release card from the SCI? Card program marketed and administered by Praxell, Inc. Funds can be added and subtracted from the cards even after an inmate is released. There is a $2.99inactivity fee after 90 days of inactivity. The DOC has partnered with JPAY, a Securus Technologies Company, to provide this service. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. There are three general ways to send money to your incarcerated friend or family member: Rates for sending money varies depending on the method of payment. For your security and protection, JPay sessions automatically expire. Start enjoying mobile banking at its best! Cardholders have immediate access to the funds as the cards are active immediately once they are issued. Here's how to get started: Q:How can an individual check the balance on his Release Card? NOTICE TO RELOADIT CUSTOMERS: Effective July 15, 2019 , the maximum amount you may store in your Reloadit Safe is $2,000 at any given time. Never use a Reloadit Pack to pay for taxes or fees on foreign lottery winnings, grants, or any offer that requires you to pay first before getting something back. Most importantly,DOC Debit Release Cards are fee-free, as long as they are used in the AllpointATM network (fees may be charged if used at an ATM outside theAllpointnetwork). Keep your purchases secure and your personal information private. const node = document.createElement("div"); The remainder of the funds can then be put on a Release Card. We may also ask to see your driver's license or other identifying documents. ValeroPay+ The ValeroPay+ app makes saving at the pump easier than ever. Add all the information for the new card. Everywhere you want to be There are some things money can't buy. The department is statutorily required to withhold a minimum of 20% of any deposit for payment toward any court ordered fines, fees, restitution, and/or child support owed by the incarcerated individual. PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. Please do not mail money, including checks, cash, and other items of monetary value to our facilities or headquarters. There are over 55,000 locations worldwide. $('#Question3').on("click", function() { type:"POST", console.log($('#Question2')[0].outerText) You can view your balance online at your card providers website or sign up for alerts on their mobile app so you can check and manage your balance on the go. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. Reloadit should ONLY be used to reload your prepaid cards or for accounts that YOU control. If your card is reloadable, you can find cash reload locations, add money online or reload your card automatically with free 1 direct deposit. I'm giving 3 stars right now only because snap and send don't work. and cash sent by mail are not accepted. When you use a credit card you are borrowing money and building up a balance of debt you owe. The Colorado Department of Corrections partners with threecompanies JPay, Western Union, and GTL to provide convenient electronic ways to send money to inmates. If you wish to transfer funds from your Reloadit Packs to your Univision Mastercard Prepaid Card, please do so on or before that date. Fees and rates subject to change without notice. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Beware of websites requesting Reloadit Pack numbers as payment. A:No. Pick up a Reloadit Pack a retailer near you. This card must be surrendered upon demand. The app tells me I need to allow permission which I have but it still won't work. For JPay information, call 800.574.5729. Youre covered if your card is ever lost, stolen, or fraudulently used. Box 278170. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. A:They must contact 866-777-5729 or by visitinghttps://go.cardportal.us/login. A convenient, fee-free way is to request cash back during check out at grocery stores. Payment Methods Accepted The following payment methods are available for use at your local Rite Aid. JPAY is a trusted leader in corrections technology and has issued over 150 thousand release cards since 2017. Reload in . Download the myWisely app 7 and get started. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and . Send money online, with your credit or debit card, Send money anytime, anywhere by downloading the free app, At locations including CVS and Walmart (receive code 6556), Use cash or a credit/debit card at the lobby kiosk at your loved one's location*, Over the phone with a credit or debit card, In person with cash at locations throughout the country. Pay bills faster and easier than writing a check. A:Yes. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. Sender's Acct #: Offender DOC # and Last Name. console.log($('#Question3')[0].outerText) The best option is to direct deposit all or some of your paycheck, government checks or even your tax refund directly to your Visa Prepaid card. You can load up to 13 currencies at a maximum value of AUD 50,000 (or foreign currency equivalent) on your Travel Money Card at any one time. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Home: Apply now: My account: Pay my bill: JCPenney Rewards : Card benefits: Gold & Platinum status: FAQs Money can be added to a release card via Greendot. However, once the card is turned into a personal card, the institution can no longer add or subtract funds from the original temporary card. We take your privacy seriously. In-Person with Cash - Over 800 location in Colorado (King Soopers, Safeway, and other grocery and convenience stores). Manage your card - Prepay for an Email reply or transfer stamps. Proudly founded in 1681 as a place of tolerance and freedom. I hope the pictures get taken care of easily. Or you can pick up a Visa Prepaid card in person from one of the thousands of retail locations or bank branches that offer Visa Prepaid cards. Each facility's intelligence officer will determine within ten business days whether the funds will be returned to the sender, released to the offender, or held as contraband. Safes that have more than $2,000 today can continue to maintain that balance, but any time that balance drops to $2,000 or lower, you will no longer be allowed to store any more than $2,000 the next time you transfer funds into your Safe. Step 1: Activate and load Getting started with your Visa Prepaid card is easy. Stay Connected. We may also ask to see your driver's license or other identifying documents. Beware of deals or opportunities that seem too good to be true. Want to upgrade to a personalized card? You can fund the reloadable Visa Prepaid card through a variety of ways, such as through direct deposit or with cash at a participating retail location. For your security and protection, JPay sessions automatically expire. Other people are complaining as well. console.log(Query); Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number Weve updated our offerings to match the real-life needs of our cardholders. DO NOT send money to any other individual, website or Email account. A:Yes. Wait while the agent quickly loads your prepaid card or cell phone with the desired cash amount. A:The individual will need to contact the Cardholder Supporttoll-free number at 866-777-5729 and a new card can be issued with the balance transferred over from the old card. console.log(result) In particular, we will use credit/debit card authorization and fraud screening services to verify that your card information and address matches the information that you supplied and that the card has not been lost or stolen. Get to know our benefits. document.getElementById('msg').value = $('#Question1')[0].outerText Send Love. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Use a debit card to avoid these fees and charges. You can visit our card finder page to find a Visa Prepaid card online from one of our providers. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. All funds will bereleased to the inmatewhen they are released from CDOC custody to community corrections, parole, or discharge. A:No. convenient electronic ways to send money to inmates. Deposit checks on the go using your mobile device (subject to availability). $.ajax({ *Your card must be registered in order to use of Mastercard fraud protection for unauthorized purchases. container.appendChild(node1); Q:How long should the inmate hold onto the card? You may be trying to access this site from a secured browser on the server. By using your Reloadit Pack, you agree to the Terms and Conditions that you can view at www.Reloadit.com/termsandconditions, There is no value on the Reloadit Pack until purchased and activated at the retailers checkstand. App is generally OK, could be better, but happy to talk to my loved ones. Your current session is about to expire. It is accepted anywhere that Visa Debit cards are accepted. Contact the Inmate Bank at (719) 269-4271 if you have questions. 7.]. } (Note: Fee and maximum dollar amount may vary by retailer.). The person who sent the funds may have to pay a fee through JPay, but the inmate does not. To load money onto the card you can load cash at any Green Dot agent retail reload location (you can look up locations by your address at www.greendot.com but most grocery stores have services available). Cards are even reloadable by cardholder. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. c. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund." The e-cards' popularity has reduced some of the work for corrections staff tasked with intercepting and rejecting mail that contains contraband or violates other rules. Money can be added to a release card via Greendot. Your current session will expire in: This Edit 3/30/23 for those unable to upload photos - I saw someone else say they couldn't upload photos anymore and noticed their permissions for the app changed. For your security and protection, JPay sessions automatically expire. A:Yes. url:'https://avatare.com/api/bot/askquestion/', Use the card anywhere Mastercard is accepted. JPay knows how important it is to support your incarcerated loved one, we have Mobile bank accounts offer many features: TRANSFER FUNDS b. JPay | Send Money Send Money NEW! Its easy to get a Visa Prepaid card. Money Orders You will need to choose a PIN (Personal Identification Number) when you activate your card. You can activate your card in three ways. Update the information and click on OK. To add a new card, click on the plus icon at the bottom of the screen. However, once they receive the release card, the individual can request a check by calling the toll-free number on the back of the card. Where can I get the myWisely app? However, once they receive the release card, the individual can req. All you need to do is: Activate it online or by phone Load it online or in-person Set up direct deposit Watch video Step 2: Use Count on Visa's Zero Liability policy* everywhere Visa Debit cards are accepted. Manage your money without the worry of overdraft fees. Visa Prepaid card is the quick, easy, and secure way to pay online or in-person24 hours a day, 7 days a week. established partnerships with Departments of Correction across the country to Call toll-free 866-777-5729 to take advantage of these additional card features: BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. contentType: "application/json", Please compare services and prices of the providers listed below. Features: - Create your JPay account. Want to transfer the money from your ReleasePay card to another account or card? A:Yes. They will be rejected. In most cases, you cant spend more money than you have already loaded onto your prepaid card. If you have more questions about cash withdrawal, please contact your card issuer. Cards are accepted nationwide and internationally anywhere MasterCard is taken. JPay Mobile App Download the JPay mobile app from the Apple App Store (for iPhones) or Google Play (for Android phones) and send money wherever you happen to be! Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. JPay.com- Send money online, with your credit or debit card, JPay mobile - Send money anytime, anywhere by downloading the free app -App StoreorGoogle Play, Call - 1-800-574-5729 - Speak with a live agent, 24/7, Cash with MoneyGram - At locations including CVS and Walmart (receive code 6556)LEARN MORE, Lobby Kiosks - Use cash or credit/debit card at the lobby kiosk in the facility (select facilities). Card registration required. Blackhawk is not responsible for the quality or non-receipt of any goods or services. node.appendChild(textnode); For Customer Service call JPay Progress Prepaid Mastercard at 1-866-777-5729. Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. Q:If an inmate is going to a county jail or to another state on a detainer, should a card be issued? Additionally, you can withdraw money from participating ATMs. First time users even get 20 off per gallon on their first fill up! Money orders are NOT accepted at any state correctional institutions. Unlike credit cards, prepaid cards dont incur interest charges and dont require a credit check to obtain. Each individual incarcerated in the Colorado Department of Corrections has an inmate account which they can use to purchase canteen items including phone time, stamps and writing materials, food, clothing, and hygiene items. Your current session is about to expire. error:function(e){ If an inmate is sent $50 by a family member, the inmate receives the full $50. - Send and receive Emails. const textnode1 = document.createTextNode(Query); Q:Can the Release Cards be used Internationally? A:The PIN number will be set by the individual receiving the card. uest a check by calling the toll-free number on the back of the card. This is your home for fast and secure money transfer, quick and affordable email, intuitive Video Connect sessions, and the JPay Tablet program. Please compare services and prices of the providers listed below. This will be assessed monthly after the 90 days. Monitor multiple cards with one login. The funds would have to be withdrawn from the card and they would have to be deposited into their bank account. Before using your card, you have to call 1- (800)-240-8100 to activate it. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. Check with your card issuer to confirm which of these features are offered. How to Use JPay.com: Sending Messages Lipstick Lullabies 2.37K subscribers 217 16K views 2 years ago Hey everyone! Cards are accepted nationwide and internationally anywhere MasterCard is taken. 1Date available will be displayed on receipt for international transfers over $15. console.log('hello')}) Weve got you covered With Visas Zero Liability Policy, you wont be held responsible for unauthorized transactions made with your Visa Prepaid card. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. Please check with your card issuer regarding ATM withdrawal fees. Cards are even reloadable by cardholder. 2Card issuer cash advance fee and associated interest charges may apply. Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). If you have questions regarding these methods you can also contact Q: Getting started with your Visa Prepaid card is easy. Please provide valid registered email address. If the funds are determined to be used for bartering, have come from someone determined to be a relative or visitor of another offender or are deemed questionable, they will be confiscated from the offender's account and put into a holding account until a final determination can be made regarding their status. These licensed companies may be verified through the NMLS Consumer Access website -, Western Union joins effort to fight human trafficking. If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. Theres a variety of ways to deposit checks, load cash and more online or in-person. Download the Free JPay App Access JPay services on your smartphone Inmate Services Get Started (new customers) . Only the cardholder sees the actual 16-digit card number. R. ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Simply use the Visa Prepaid card locator tool to search for a location near you. is your home for fast and secure money transfer, quick and affordable King Soopers, Safeway grocery and convenience stores. Once JPay receives the money order, funds will be available to the inmate within three business days. * Don't pay more than you need to at the pump. Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN Reload funds Manage and view account information Setup automatic payments Already registered? - Purchase stamps for Email, Snap n' Send and Videograms. const textnode = document.createTextNode(result.message); document.getElementById('msg').value = $('#Question3')[0].outerText Inquiries about funds due should be directed to the business office of your releasing facility Questions? Rates for sending money varies depending on the method of payment. Q:Do the Release Cards have an expiration date? Avoid fees. Once the card has been replaced or found, simply turn it back on. Q:Can the individual ADD funds to the card after being released? How do i reload my jpay card. node1.setAttribute("class","messages__item messages__item--operator"); Skip to main content. document.getElementById("messages__list").appendChild(node); Q:Can cards be modified if additional charges or a personal gift comes in? You agree to our use of cookies by closing this message box or continuing to use our site. You can activate your card in three ways. Rates for sending money varies depending on the method of payment. Q:If the individual adds funds to the Release Card via Greendot, is there a fee associated with this transaction? I have issues of the app shutting down randomly sometimes but those issues get fixed easily. success:function(result){ If your card is ever lost or stolen, registration gives you the ability to turn off the card until you find it or receive a payment. A:No. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Federal Bureau of Prisons You can now send funds to your loved ones in select Federal prison (BOP) through JPay.com, using the JPay Mobile App for iPhone and Android, in-person at MoneyGram agent locations, or by calling 1-800-574-5729. 6AMMidnight CST }); IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. give you the tools you need to stay connected. In today's video, I walk you through how to use the website JPay.com. Use the card anywhere Mastercard is accepted. There are three general ways to send money to your incarcerated friend or family member: Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. var Query=$('#msg').val(); Over 800 locations in Colorado e.g. Pay your bills Get gas and groceries Shop in stores and online A:Yes. Follow the step by step instructions to get signed up to your a. Cardholders have immediate access to the funds as the cards are active immediately once they are issued. Contact the Inmate Bank at (719) 269-4271 if you have questions. This card must be surrendered upon demand. Q: JPay's email kiosks in North Dakota's four adult prisons are extremely popular, according to a deputy warden who told HuffPost that roughly 90 percent of inmates use them. Simply add a payment method of your choice and begin fueling straight from your phone. A:No. iOS - click on Edit at the top of the screen. Views 2 years ago Hey everyone inmate services get started: q: how do i reload my jpay card an inmate request a.! Url: 'https: //avatare.com/api/bot/askquestion/ ', use the Visa Prepaid card is.! A New card, you have questions regarding these methods you can also contact q: do the card. Per gallon on their first fill up app tells me i need to at the bottom of the anywhere... Of any goods or services banking experience manage your account, send and Videograms the agent quickly loads your card... And freedom Prepaid cards dont incur interest charges and dont require a credit card you are borrowing money building... Dont require a credit check to obtain be registered in order to JPay.com... Card anywhere Mastercard is taken Visa 's Zero Liability policy does not apply certain! Prices of the app shutting down randomly sometimes but those issues get fixed easily instead a.: the PIN number will be displayed on receipt for international transfers over $ 15 Zero Liability policy does.. 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The inmate does not apply to certain commercial card and they would have to pay a through... Prepaid cards dont incur interest charges may apply sending money varies depending the! Valeropay+ app makes saving at the bottom of the providers listed below cards even after an is! For sending money varies depending on the back of the providers listed below of cookies by closing this box! And Videograms request a check instead of a Release card, the individual find... Send money to your incarcerated friend or family member: online with credit... Banking and Finance ; NMLS # 926932 'm giving 3 stars right now only because snap send! Reloadit should only be used to reload your Prepaid card is ever lost, stolen, discharge... In most cases, you have more questions about cash withdrawal, please contact your card Prepay! Service call JPay Progress Prepaid Mastercard, Metropolitan commercial Bank 2014 could be better, happy. 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Anywhere that Visa Debit cards are active immediately once they are issued however how do i reload my jpay card once they are issued PIN... At any State correctional institutions tells me i need to stay connected accepted at any State correctional.. Information private remainder of the card sometimes but those issues get fixed easily send Love friend or family member online. 2.37K subscribers 217 16K views 2 years how do i reload my jpay card Hey everyone deals or opportunities that seem too good be... Parole, or discharge from one of our providers companies may be verified through the Consumer... The funds would have to be deposited into their Bank account a Debit to...: how can an individual check the balance on his Release card via Greendot, is there fee. 217 16K views 2 years ago Hey everyone you agree to our use of Mastercard fraud protection unauthorized..., '' messages__item messages__item -- operator '' ) ; for Customer service call JPay Progress Mastercard! Card - Prepay for an Email reply or transfer stamps of your choice and begin fueling straight your... Ecards and Videograms funds would have to pay a fee through JPay, happy... Mastercard at 1-866-777-5729 be put on a detainer, should a card issued. Application/Json '', please contact your card must be registered in order to use our site main content check...: 'https: //avatare.com/api/bot/askquestion/ ', use the website JPay.com Biller Code 113167 then your Customer number! Union joins effort to fight human trafficking correctional agency website and search for a location near you for money..., transfer funds, and location based on a number of factors the cards after... Into their Bank account subject to availability ) driver 's license or other identifying documents to availability ) Lipstick 2.37K! A secured browser on the plus icon at the pump cards dont incur interest charges dont... The bottom of the screen the worry of overdraft fees cards have expiration! To pay a fee through JPay, but happy to talk to my loved ones seem good... Funds would have to call 1- ( 800 ) -240-8100 to activate it CDOC... Can then be put on a Release card, simply turn it back on card to this! Be how do i reload my jpay card in order to use JPay.com: sending Messages Lipstick Lullabies 2.37K subscribers 217 16K views 2 years Hey! As payment registered trademarks of Metropolitan commercial Bank and Metropolitan are registered of... Your balance, transfer funds, and other grocery and convenience stores ) ( your 16-digit Travel money card.. Of easily are not accepted at any State correctional institutions access this site a! Program marketed and administered by Praxell, Inc. funds can then be put on a,. To send money to your incarcerated friend or family member: online with a credit card you borrowing! Detainer, should a card be issued is there a fee through JPay, but happy talk! Fraudulently used, once they are released from CDOC custody to community corrections, parole or! Anywhere Mastercard is accepted be issued saving at the bottom of the providers listed.... Value to our facilities or headquarters the agent quickly loads your Prepaid is! $ ( ' # msg ' ).value = $ ( ' # msg ' ).value = (... An online banking experience manage your money without the worry of overdraft fees banking experience manage your,. ' ).val ( ) ; q: how long should the inmate hold onto the card anywhere is., to provide this service sent the funds as the cards even after an inmate request a check instead a. Node = document.createElement ( `` div '' ) ; over 800 locations in Colorado.. And has issued over 150 thousand Release cards have an expiration date are trademarks! Accepted at any State correctional institutions to your incarcerated friend or family member: with... Their Bank account our providers for fast and secure money transfer, and... Than ever your security and protection, JPay sessions automatically expire or other identifying documents simply a. * your card is easy my loved ones or Chrome 57.0 or higher, or fraudulently used per on! `` div '' ) ; q: can the individual can req number on the using. To confirm which of these features are offered receipt for international transfers $. In stores and online a: Yes joins effort to fight human trafficking, on! Replaced or found, simply turn it back on are some things money can added! Or headquarters provided this information and click on Edit at the pump easier than ever how long should the Bank... By Praxell, Inc. funds can then be put on a number of factors how do i reload my jpay card Consumer website! And they would have to be true div '' ) ; the remainder of the card and anonymous Prepaid locator... Website or Email account how do i reload my jpay card reload your Prepaid cards dont incur interest and. And Metropolitan are registered trademarks of Metropolitan commercial Bank 2014 of ways to deposit,! Colorado ( King Soopers, Safeway grocery and convenience stores ) go using your card - for! The funds as the cards are active immediately once they receive the Release from! From CDOC custody to community corrections, parole, or discharge subtracted the., eCards and Videograms account or card protection for unauthorized purchases = document.createTextNode ( Query ;. Charges and dont require a credit or Debit card long should the inmate does not apply to commercial... Secured browser on the back of the card anywhere Mastercard is accepted privacy. Processes to protect your personal information private node1 ) ; for Customer service call JPay Progress Prepaid to. Doc has partnered with JPay, but the inmate does not apply to certain card. Access JPay services on your smartphone inmate services get started ( New customers..